In a new case of a smartphone catching fire when it wasn’t being used hard, a user’s tweets say that an OPPO Reno2 smartphone. Which came out in 2019, caught fire on July 6th when it wasn’t being used hard. According to tweets posted by a Twitter user named “Vamshi,” the phone caught fire without warning while the user was using the lightweight messaging app WhatsApp. The phone was also not being charged at the time. Follow Stoptechy to find out latest news.
OPPO Reno2 is added to a list of controversial phones.
The user also shared screenshots of their conversation with OPPO India’s customer service, as well as pictures of the phone, and said that the company has not yet taken responsibility for what happened.
OPPO Care India sent the user a message that seemed to say, “Your device wasn’t really burned and was broken inside. So, we can’t count it as part of the blast case. If you have any questions, you can contact our service centre.”OPPO Reno2 has exploded.
But the person who filed the complaint has since said that OPPO India hasn’t acknowledged the problem or solved it. The case is still being looked into.
This isn’t the first time a smartphone has caught fire, though. In April of this year, a smartphone that didn’t have a name caught fire on an IndiGo flight. The Directorate General of Civil Aviation said in a statement that the phone’s battery suddenly overheated without being charged. Causing it to explode while it was in the air. OPPO Reno2 has exploded.
In the past, batteries in other devices, like the OnePlus Nord 2, have overheated and exploded in India. When this happened, the company gave the user a new phone and paid for their medical bills.
To remind you, the OPPO Reno2 came out in August of this year. The phone has a 6.5-inch AMOLED screen with full HD resolution and runs on a Qualcomm Snapdragon 730G SoC. It has 8GB of RAM and 256GB of storage. It also has four 48MP cameras on the back. OPPO Reno2 has a 16MP selfie camera that pops out from the front. An optical fingerprint sensor under the screen. The package comes with a 4,000mAh battery that can be charged quickly with 20W.